Food safety

A vending machine that sells food is a food business. Here's what running a pizza machine in Ireland involves: registering, HACCP, training, allergens, traceability, temperature control and cleaning, and the order we'd set them up in.

We run pizza machines; we're not lawyers. This page sums up guidance from the Food Safety Authority of Ireland (FSAI) and the HSE as of November 2026. Your local Environmental Health Officer (EHO) has the final say, so talk to them early.

Setting up, step by step

Allow 4 to 6 weeks from start to first sale. Most of that is waiting for samples, training and kit, and several steps can run side by side. The times are our estimates.

  1. 1

    Check the site

    A day

    What you need

    • A spot that meets the site requirements, indoors and away from bins and pests
    • Agreement with the venue on who restocks, cleans and checks temperatures
  2. 2

    Choose your suppliers

    1 to 2 weeks, with samples

    What you need

    • Pizzas from approved suppliers, each with a spec sheet: ingredients, allergens, storage temperature, shelf life and cooking instructions
    • Batch codes and use-by dates on every delivery
    • Boxes, grills or foil trays
  3. 3

    Register with the HSE

    About 30 minutes online

    What you need

    • Your business details, where the machine will be and what food it sells
    • Do it as soon as you know the site, and before you sell anything. It's free.
  4. 4

    Get trained

    1 to 3 days, much of it online

    What you need

    • Food safety training for everyone who stocks or cleans the machine
    • HACCP training for whoever writes and runs your food safety plan
    • A record of who was trained, and when
  5. 5

    Write your HACCP plan

    1 to 2 weeks

    What you need

    • A flow chart of your process, from delivery to sale
    • What could go wrong at each step, how you control it and how you check it
    • Record sheets, and what to do when a check fails
  6. 6

    Put up allergen information

    Half a day

    What you need

    • The allergens in each pizza, from the supplier's spec sheet
    • A written notice at the machine, or the allergens on screen beside each pizza
  7. 7

    Buy your checking kit

    A few days for delivery

    What you need

    • A probe thermometer and probe wipes
    • A fridge thermometer or temperature data logger
    • Cool boxes or a refrigerated van for moving stock
    • Food-safe cleaner and sanitiser, and date labels

    Where to get it

  8. 8

    Arrange pest control

    1 to 2 weeks to arrange

    What you need

    • Regular pest control visits that cover the machine, with written reports

    Where to get it

    • The venue's pest control contractor, or your own
  9. 9

    Set up traceability and recalls

    Half a day

    What you need

    • A delivery log: supplier, address, product, date and batch code
    • A log of what went into each machine, and when
    • A recall plan, and FSAI food and allergen alerts on your phone or email
  10. 10

    Do a trial run

    About a week

    What you need

    • Test bakes of each pizza, probed to check the centre reaches 75°C
    • Machine temperatures recorded every day
    • Your cleaning schedule, signed off each time

The rules in brief

What every food vending business needs

  • Food safety law applies: the machine is a food business under EU Regulation 852/2004 on food hygiene.
  • Register with the HSE before you start selling. It's free.
  • Run food safety procedures based on HACCP.
  • Train and supervise anyone who stocks or cleans the machine.
  • Keep records of where your food came from.
  • Show allergen information in writing at the machine.

The machine itself

The FSAI's vending machine guidance says machines must be:

  • Sited and designed so food can't be contaminated, especially by animals and pests
  • Kept clean and in good repair, with smooth, washable surfaces where food touches them
  • Able to keep food at the right temperature, and let you check it

Who's responsible

If you run the machine and manage the stock, you're responsible for the food in it. If the venue fills it, they share that responsibility, so agree in writing who restocks, cleans, checks temperatures and keeps the records.

Temperature and the cold chain

Bacteria grow fastest between 5°C and 63°C, the "danger zone". Keep pizzas cold until they're baked, then bake them hot enough. Temperatures are from the FSAI's temperature control advice.

Keeping it cold

  • Chilled food: 0 to 5°C, with fridges set at 3 to 4°C
  • Frozen food: -18°C or colder
  • Our machine keeps pizzas at about 3°C
  • Move stock in cool boxes or a refrigerated van, and load it straight in
  • Record the machine's temperature every visit. If it's over 5°C, find out for how long, and throw out anything you're unsure of

Baking it

  • Cook until the centre reaches 75°C, or an equivalent such as 70°C for 2 minutes
  • Our oven heats to about 180°C and bakes for around 200 seconds. Time and temperature are set for each pizza
  • Probe the centre of a test pizza whenever you add a pizza or change the settings, check again regularly, and record the results

Frozen pizzas that thaw in the machine

Supermarket frozen pizzas are made to be cooked from frozen. In the machine they thaw and sit at about 3°C, which their packaging doesn't cover.

  • Ask the maker how long they keep once thawed and chilled, and set your use-by from that
  • Or use chilled pizzas with a stated chilled shelf life
  • Label each box with the date it went in, sell the oldest first, and remove anything past its use-by

Allergens

Showing allergen information

Pizzas you box yourself for the machine are treated as non-prepacked food. Under the FSAI's rules for non-prepacked food the allergens must be:

  • In writing, in English or in Irish and English
  • Easy to find before someone buys
  • At the machine: the FSAI says a sign near the machine will do, or show them on screen beside each pizza

Keep each supplier's spec sheet, update the sign whenever a pizza changes, and train whoever stocks the machine to know the 14 allergens. The law is S.I. 489 of 2014, updated by S.I. 656 of 2024.

The 14 allergens

  • Cereals containing gluten
  • Milk
  • Eggs
  • Soya
  • Mustard
  • Sesame
  • Celery
  • Lupin
  • Peanuts
  • Tree nuts
  • Fish
  • Crustaceans
  • Molluscs
  • Sulphites

Traceability and recalls

See how we do it, step by step, in our cold chain and traceability walkthrough.

Where your food came from

  • For every delivery, keep the supplier's name and address, what the product is and the date (FSAI).
  • Note batch codes and use-by dates too, and which machine each batch went into: it makes a recall much quicker
  • You don't have to record who bought what when you sell to the public

When something is recalled

  • Take it out of every machine straight away, and keep a note of what you did
  • Get recall and allergen alerts by email or text from the FSAI.
  • Have a written recall plan. The FSAI's Guidance Note 10 explains what to include.

HACCP and records

HACCP means working out what could go wrong at each step, deciding how you'll stop it, checking it, and writing it down.

A pizza machine's steps and controls

  • Buying: approved suppliers, with spec sheets
  • Delivery and storage: chilled at 5°C or below, frozen at -18°C or below
  • Transport: cool boxes or a refrigerated van, straight into the machine
  • In the machine: about 3°C, with use-by dates and the oldest sold first
  • Baking: the centre reaches 75°C
  • Sale: allergen information at the machine
  • Throughout: cleaning, pest control and trained staff

Records to keep

  • Deliveries, with batch codes and use-by dates
  • The machine's temperature at each visit
  • Probe checks of bakes
  • Cleaning, signed off
  • Pest control visits
  • Training
  • Supplier spec sheets
  • Anything that went wrong, and what you did about it

We've written sample record sheets for all of these, with a sample HACCP plan for a pizza machine.

The FSAI Safe Catering Pack has a HACCP guide and record sheets: €100 posted in Ireland, or download the forms free.

Sample documents

A HACCP plan, record sheets and procedures written for a pizza machine. Each one is filled in with made-up examples to show how it works, and prints as a blank copy, ready to use.

They're samples, based on FSAI guidance: change them to fit how you work, and check them with your EHO.

Your plan

HACCP plan

A sample food safety plan for a pizza machine: each step from buying to selling, what could go wrong, how it's controlled and checked, and the records that prove it.

Allergen chart and machine notice

The 14 allergens against every pizza on the menu, filled in from each supplier's spec sheet, and a notice to put up at the machine.

Recall procedure

What to do when a pizza or ingredient is recalled: check, stop sales, remove it from every machine, tell the right people and record it.

Approved supplier list

Who we buy food and packaging from, what paperwork we hold for each, and when we approved them.

Every visit

Temperature log

The machine's temperature at every visit, plus your freezer, fridge or van, with what you did whenever it was too warm.

Deliveries and loading record

What arrived from each supplier, with batch codes, dates and temperatures, and what went into each machine. Together they make a recall quick.

Cleaning schedule and sign-off

What gets cleaned, how often and with what, and a sheet to sign off each clean.

Waste log

Pizzas thrown out, and why: past use-by, damaged, too warm, test bakes or recalls.

Checks and occasional records

Core temperature checks

Probe checks that each pizza's centre reaches 75°C in the oven: for every new pizza or setting, then regularly.

Thermometer calibration log

A monthly check that your probe thermometer reads true, in iced water and boiling water.

Training record

Who has been trained in food safety and HACCP, when, and when their refresher is due.

Corrective action log

Anything that went wrong, such as a temperature breach, a failed probe check, a complaint or a fault, and what was done about it.

For venues, we've also written a sample contract and documents for setting up and running a machine.

Cleaning and pests

Cleaning

  • Clean to a written schedule and sign off each clean
  • Use food-safe cleaner and sanitiser, with the dilution and contact time on the label
  • Keep the machine in good repair, and fix damaged surfaces where food sits
  • Our restocking and cleaning routine is on the resources page

Pests

  • Site the machine away from bins and anywhere pests can get in
  • Have pest control visits that cover the machine, and keep the reports
  • Check for signs of pests every visit, and act on them straight away

Sources and help

Partnerships
Mark Finlay

Thinking about hosting a machine? I'll help you work out the location and what the site needs.