Sample
Corrective action log
The entries in italics are made-up examples, to show how it's filled in.
- Business
- Machine and site
How to use it
- Write down anything that goes wrong, as soon as you can: what happened, what you did, and what will stop it happening again.
- Whoever reviews the records signs the last column.
Corrective actions
| Date | What happened | What we did | To stop it happening again | Initials | Checked by |
|---|---|---|---|---|---|
| Fri 11 Dec | Machine at 6.2°C: door not shut properly, about 40 minutes above 5°C | Closed the door; 3.4°C after 30 minutes. [Decision on the stock, and why] | Check the door is latched before leaving | AB | CD |
| Mon 7 Dec | New pepperoni pizza reached only 72°C | Not sold; bake time raised to 220 s; re-tested at 79°C | Probe every new pizza before it goes on sale | AB | CD |
| Sat 12 Dec | Customer complaint: pizza not hot enough | Refunded; probe check of the same pizza at 80°C | None needed; keep an eye on complaints | AB | CD |