Video walkthroughs

Short videos of the machine in action: a full customer order, payments, the smart oven, restocking, the companion app and the robotics. They're all on our YouTube channel.

Full customer run-through
Companion app
Restocking
Card, cash or coins
Smart oven
While they wait
Make it yours
Engineer mode
The robotics

Pizza boxes

The machine uses a 10-inch box with seven slots in the base for the robotics. The robotics need accurate boxes, so have them made from the die-line below.

Die-line drawing of the 10-inch pizza box, laid out flat
The die-line: the box laid out flat

The box

  • Base: 270 × 270 mm outside, 264 mm inside
  • Height: 43 mm recommended (35 mm as drawn)
  • Seven 22 × 72 mm slots in the base for the robotics
  • Flat sheet as drawn: 340 × 682 mm

The die-line

The flat cutting and folding layout, with every measurement in millimetres. The drawing shows a 35 mm high box, but we recommend 43 mm: ask your supplier to adjust the height.

PDF · 67.4 KB

A plain pizza box made by NPP, held up in front of the machine
One of NPP's boxes at the machine

Our supplier: NPP

NPP, a Dublin packaging company, make our boxes from the die-line in plain natural corrugated board, flat-packed in bundles of 100. They made up test samples first so we could check the boxes in the machine. They're easy to deal with: good communicators, technically knowledgeable and quick to respond.

  • Coldwinters, Dublin 11
  • +353 1 880 9299

Their quotes to us, January 2026:

  • 48c a box: €960 for a run of 2,000, delivered
  • Plus a one-off €1,570 for the cutting die and stripping tool
  • A later quote, packed with our samples: 21c a box and €1,100 for the die

Potential supplier: J.J. O'Toole

J.J. O'Toole, a packaging company in Limerick, are a potential supplier for larger orders.

  • Ballysimon Road, Limerick
  • +353 61 229 333

Potential supplier: iPlaySmart

iPlaySmart, who make the machine, quoted us US$0.25 a box and US$0.18 a grill in November 2026. Shipped from China together, 6,000 of each would cost roughly:

  • About €2,350 for the boxes and grills
  • About €800 to €1,300 for sea freight to your door, with customs clearance, for an estimated 800 kg and 5 m³
  • No duty on the boxes and about 3% on the grills, plus 23% VAT, which you can reclaim if you're VAT registered
  • Delivered: about 32c to 38c a box and 21c to 23c a grill, before VAT
  • Smaller orders cost more per box, as much of the freight is fixed fees. Ask whether they can ship with a machine, and get samples first

Which pizzas work?

The machine keeps pizzas cold in their boxes and bakes each one to order: the oven heats to about 180°C and bakes for around 200 seconds. Temperature and bake time can be set for each product.

Aldi garlic and cheese pizza bread, baked by the machine, in its box
Aldi's garlic & cheese pizza bread, fresh out of the machine

What to look for

  • 10-inch (25 cm) pizzas, so they sit flat in the box (264 mm inside)
  • Par-baked, ideally around 80% pre-cooked, so the oven only has to finish them
  • Low enough to close in the box with the lid down

Tried in our machine

  • Buon Forno's 80% par-cooked pizzas: the best quality we've tried.
  • Aldi's Carlos Garlic & Cheese Pizza Bread comes out really well. It's the one baking in our smart oven video.
  • Lidl's and Aldi's 99c frozen pizzas: great for testing, and they reach 75°C in the centre in about 3 minutes, no problem.

Pizza supplier: Buon Forno

Of all the 80% par-cooked pizzas we've tried, Buon Forno's were the best quality, and they come out of the machine really well. They're based in Cork and have supplied Italian pizza and pinsa to retailers and food service companies since 2016.

  • 37 Hayfield, Model Farm Road, Cork T12 T22C
  • +353 86 677 7300

Potential pizza supplier: Ab Fab Foods

We've been talking to Ab Fab Foods (Absolutely Fabulous Pizza) as a potential supplier of 10-inch par-cooked pizzas. They've made pizza in Ireland since 2010 and sell to trade customers only.

  • Unit 5, Block B, Bymac Centre, Northwest Business Park, Ballycoolin, Dublin 15
  • +353 1 276 2621

Pizza grills and foil trays

Each pizza sits on a round wire-mesh grill inside its box. If you can't get grills, a 10-inch foil tray is the fallback. Prices below are a rough guide from November 2026, before VAT, and change with quantity and exchange rates.

Round wire-mesh pizza grill measured against a tape, about 25 cm across
The grill: about 25 cm across, with 1 cm squares

The grill

  • Round wire mesh, 25 cm (10 in) across, so it sits flat in the box
  • Squares of about 1 cm, with a rolled wire rim
  • Disposable: one for every pizza, so aim for under 20c each, delivered
  • At that price they're plated steel, not stainless, so check they're food-safe for baking

Potential suppliers

Wire-mesh factories in Anping, Hebei sell disposable round grills on Alibaba. Anping County Allywin Metal Products list a 27 cm grill and make custom sizes: ask for 25 cm with 1 cm mesh, and get samples first. iPlaySmart, who make the machine, quoted US$0.18 a grill: about 21c to 23c delivered if shipped with their pizza boxes. Know a supplier in Ireland or the UK? Get in touch.

Delivered cost: an example

  • 6,000 grills at US$0.09 each: US$540, or about €490
  • They weigh about 120 kg (20 g each) and take up about 1.4 m³
  • Sea freight to your door, with customs clearance: roughly €500 to €800, taking 5 to 7 weeks
  • Import duty of about 3%, plus 23% VAT, which you can reclaim if you're VAT registered
  • All in: about €1,000 to €1,300 before VAT, or 17c to 22c a grill
  • Bigger orders cost less per grill, as much of the freight is fixed fees. Air freight takes about a week but costs roughly twice as much
  • Alibaba doesn't show shipping to Ireland for this grill, so ask the supplier for a delivered price and compare it with an Irish freight forwarder
Stacks of disposable round aluminium foil trays
Disposable round foil trays

Fallback: a foil tray

Only if you can't get grills. Pizzas tend to sweat in a foil tray, and customers don't like them as much.

  • Round, about 25 cm (10 in) across, to fit the box (264 mm inside)
  • Shallow, about 20 mm deep, so the lid still closes
  • Takeaway foil containers won't do: they're usually 45 mm deep or more
  • Disposable: one for every pizza, so aim for under 20c each

Guide prices

  • 10-inch foil plates from factories in China: about 4c to 6c each (US$0.05 to $0.07), from 1,000 pieces
  • Plus sea freight, import duty and VAT. As with the grills, freight has fixed fees, so small orders cost much more per tray

Potential suppliers

Foshan Yunchu Aluminum Foil Technology list a 10-inch foil plate on Alibaba: 258 mm across and 20 mm deep, food grade, from 1,000 pieces. Get samples first to check it in the machine.

Pull-apart pizza slicer

A hand-cranked slicer we're designing to cut pizzas before they're boxed. The cuts stop short of the middle, so the pizza bakes in one piece and the slices pull apart by hand.

How it works

  • Eight blades cut from the crust in and stop 30 mm short of the middle, leaving a 60 mm uncut centre
  • The uncut centre holds the pizza together in the box, through the machine and in the oven
  • After the bake, each slice tears off by hand, so customers don't need a knife or cutter wheel
  • Turning the crank lowers the blades through a gear and two racks, while a sprung pad holds the pizza

It's a design concept for now. The page has a 3D model you can turn, an animation of it in use, and the starting spec.

See it in 3D

Card payments

The machine takes cards through a Nayax card reader, as well as cash and coins. In Ireland, Nayax readers are set up and supported by CoreVend in Dublin, Nayax's Irish distributor.

The yellow Nayax card reader fitted to the front of the machine
The Nayax card reader on our machine

Getting it working

  1. Send CoreVend your company name, address with Eircode, a contact person, email and mobile. They start your Nayax application
  2. Nayax emails you an agreement and an identity check: details of who owns the business, proof of ID and a quick live video check, so you'll need a webcam or smartphone
  3. Once you're approved, allow up to 10 working days for activation. You'll get a login for Nayax Core, the online portal for sales and settings
  4. If the reader still says "Unit Not Active", ask CoreVend to activate it. Ours needed that

Buying a used machine?

  • The reader stays on the previous owner's Nayax account until it's transferred to yours. CoreVend charged us €75
  • You'll need the previous owner's permission by email, the reader's serial number in writing, and a photo of the reader

What it costs

Quoted to us by CoreVend, January 2026:

  • 2.95% of each card payment
  • A €12 monthly management fee
  • No other charges for refunds, bank transfers or account management
  • Takings are paid into your bank account, minus the fees

Good to know

  • Takings go to a bank account in the name of the business on the Nayax account. You can change bank, but paying a different company means a new application
  • Your trading address should match your bank account's address

CoreVend

  • 145A Slaney Close, Dublin Industrial Estate, Glasnevin, Dublin 11
  • +353 1 830 0150

Site requirements

What a venue needs before the machine arrives. The figures are from iPlaySmart's catalogue: confirm them with iPlaySmart for your machine before you order.

Space

  • Our second-generation machine is 1800 × 1150 mm, and 2400 mm tall
  • Room in front for customers to order, wait and collect
  • Room around it for servicing and airflow: ask iPlaySmart how much

Getting it in

  • Measure every doorway, corridor, lift and ceiling on the way in
  • Pizza machines in the catalogue weigh around 650 kg, so check the floor and plan how it'll be moved into place

Power and internet

  • The catalogue lists 7.5 kW: about 33 amps at 230 V, far more than a normal socket gives
  • Have an electrician fit a dedicated circuit, and ask iPlaySmart exactly what supply it needs
  • An internet connection for card payments, the app and remote monitoring: ask iPlaySmart whether it uses Wi-Fi or a SIM

The spot

  • Indoors, on a level floor, out of direct sunlight
  • Away from bins and anywhere pests could get in
  • Easy for customers to find, and easy to restock
  • Food safety rules cover where it goes too: see our food safety guide.

Restocking and cleaning

The machine holds 60 boxed pizzas and keeps them at about 3°C. The app tells you when it's running out of stock or has a fault. Watch the restocking video.

Each restock

  1. Check the stock in the app, so you bring the right number of pizzas
  2. Bring them chilled, in cool boxes or a refrigerated van, and load them straight in
  3. Each pizza sits on its grill in a closed box, labelled with the date it went in
  4. Sell the oldest first, and take out anything past its use-by date
  5. Record what you loaded (product, batch code and use-by) and the machine's temperature

Cleaning

  • Every visit: wipe the touch screen, payment area and collection hatch, and clear any crumbs or spills
  • Every week: clean inside the chilled compartment and check the door seals
  • Clean the oven and robotics as iPlaySmart's manual says
  • Use food-safe cleaner and sanitiser, and sign off each clean on your schedule
  • Look for signs of pests around the machine

Temperatures, records and the rest are in our food safety guide.

Sample documents

Checklists, guides and templates for placing a machine at a venue and running it. Each one is filled in with made-up examples, and prints as a blank copy where there's something to fill in.

They're samples: change them to fit how you work.

Before the machine arrives

Site survey checklist

What to check on the first visit to a venue: the spot, the way in, power, internet and permissions, and the photos to take.

Electrician's brief

A one-page brief for the electrician who fits the machine's dedicated circuit: the load, what we're asking for, and the certificate we need.

Health and safety risk assessment

The hazards of running a pizza machine at a venue, such as hot food, electrics, moving it and restocking, with how each one is controlled.

Once it's running

Venue staff quick guide

A one-page guide for bar staff: who to call, what to do if the machine shows an error, a customer wants a refund, or something looks wrong.

Signs for the machine

Signs to put up beside the machine: how to order, prices, who to contact about a problem or refund, and an "Out of order" sign for the venue.

Monthly statement

The statement we send the venue each month: sales, refunds, VAT, Net Sales and the venue's share, worked out as the sample contract says.

The contract and food safety

Sample contract

A host venue agreement: who does what, the venue's share of sales, insurance, the trial period and how it ends.

Sample HACCP plan

Each step from buying to selling, what could go wrong, and how it's controlled and checked.

Food safety records

Temperature, deliveries, cleaning, allergen, recall and training records, ready to print.

The manufacturer

iPlaySmart

The machine is made by iPlaySmart (Guangzhou IPLAYSMART Technology Co., Ltd.), a vending machine manufacturer in Guangzhou, China. Besides pizza machines, they make ice cream, bubble tea, coffee and French fries machines.

Our machine is a second-generation AW-014A, with a 55-inch touch screen.

They're good communicators: they'll chat on WhatsApp and are quick to respond. They provide all the documentation and resources for the machine, and can help you source materials from China. Ask them for the user manual, and for the artwork template if you want your own design on the machine.

Pizza machine catalogue (PDF)
  • Guangzhou, Guangdong, China
  • manager@iplaysmart.com

Managing the machine

Use iPlaySmart's Android companion app, or the admin panel in a web browser. The app is how we change prices (see the companion app video). The app is a direct download rather than on Google Play, so Android will ask you to allow the install.

Partnerships
Mark Finlay

Thinking about hosting a machine? I'll help you work out the location and what the site needs.