Follow one pizza from the supplier's freezer van to a customer's hands: how cold it's kept, how long it's out of the freezer at each step, and what we record so any box can be traced back to its batch.
The supplier's freezer van backs in. We check the van's temperature, probe the product and check the delivery note: lot number, best-before date and quantity.
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The clock, temperatures and record alongside still play through each step.
The same run as a chart. The gaps are the hours it spends in the freezer and, at the end, the day it thaws in the machine. Click the chart to jump the scene to that moment.
Scan the label on any box, or start from an order, and the records link back step by step to the supplier's lot. It works the other way for a recall: from a lot to every box and the slot it's in.
| Frozen storage and transport | −18°C or colder. Up to −15°C briefly during delivery. |
|---|---|
| Out of the freezer | Our targets: under 15 minutes for a delivery or loading the van, under 20 minutes for a prep batch. |
| In the machine | 5°C or below. The machine is set at about 3°C and alerts us in the app if it warms up. |
| Baking | The centre reaches 75°C or above: about 180°C for around 200 seconds, checked with a probe. |
This is an example run. The times, temperatures, batch numbers and initials are illustrations of how we work, not records from a real delivery. Our food safety guide covers the rules behind them. Back to resources