Sample
Recall procedure
The entries in italics are made-up examples, to show how it's filled in.
- Business
- Prepared by
- Date
- Review by
If we think food we've sold may be unsafe, the law says we must take it off sale and tell the FSAI or the HSE (Article 19 of EU Regulation 178/2002). Our deliveries and loading records show which machines have which batch.
What to do
- Get the alert. We're subscribed to FSAI food alerts and allergy alerts by [email / text]. A supplier may also call us.
- Check if it affects us. Compare the product, batch codes and dates with the deliveries and loading record.
- Stop sales. If it might affect us, take the pizza off the menu in the machine's app straight away, for every machine.
- Remove it. Visit every machine that has it. Take the stock out, label it "Do not use" and keep it apart until the supplier says what to do.
- Tell people. The supplier, each venue affected, and, if we've sold food we think is unsafe, the FSAI or our local EHO.
- Record it. Fill in the recall record below and the corrective action log.
- Restart safely. Only put the pizza back on sale with stock from an unaffected batch, once the supplier confirms it's safe.
Contacts
| Who | Contact |
|---|---|
| FSAI | [phone], fsai.ie |
| Local Environmental Health Officer (HSE) | [name], [phone], [email] |
| Pizza supplier | [name], [phone] |
| Venues | See Schedule 1 of each venue's agreement |
Recall record
| Date | Product and batch | Alert or reference | Machines checked | Quantity removed | What we did | Initials |
|---|---|---|---|---|---|---|
| Tue 8 Dec | Example: pepperoni, batch L2350 | FSAI alert [reference] | All [3] machines | 14 | Off menu 09:10, removed by 13:00, returned to supplier | AB |